Built inside live agency operations HIPAA-aware workflows No PHI in public examples
NEXUS HELIXHome care operating system
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Multi-Service Agencies

Multi-service care in one view.

Coordinated agency workflows for skilled home health, personal care, private duty, and location-level visibility — without three separate systems. Keep census segmented by care setting, service-line reporting separated by payer and program, role-based permissions aligned across clinical and billing teams, and shared QAPI and reporting visible to owners and administrators.

Skilled home healthPersonal carePrivate dutyEVV + schedulingBilling + agency operations

Multi-Service Agencies workflow map

The page uses demo-only labels and maps the operational work that each role needs to move.

Multi-service depth buyers expect

A multi-service agency is trying to avoid three disconnected systems. The buyer needs service-line separation with one leadership view across skilled, personal care, private duty, billing, QAPI, and locations.

Multi-service depth buyers expect

A multi-service agency is trying to avoid three disconnected systems. The buyer needs service-line separation with one leadership view across skilled, personal care, private duty, billing, QAPI, and locations.

  • Care-setting filters without duplicating records
  • Location and service-line rollups for owners and administrators
  • Role-based permissions across clinical, scheduling, field, and billing teams
  • Shared intake, authorization, EVV, billing, and QAPI visibility

Role views

Owner

Sees scoped work queues, current status, ownership, and next due date for this care setting.

Administrator

Sees scoped work queues, current status, ownership, and next due date for this care setting.

Clinical Manager

Sees scoped work queues, current status, ownership, and next due date for this care setting.

Scheduler

Sees scoped work queues, current status, ownership, and next due date for this care setting.

RCM Lead

Sees scoped work queues, current status, ownership, and next due date for this care setting.

Location Manager

Sees scoped work queues, current status, ownership, and next due date for this care setting.

Module coverage

Intake/referrals

Connected to this care-setting path with agency-level visibility.

OASIS documentation

Connected to this care-setting path with agency-level visibility.

Care plans

Connected to this care-setting path with agency-level visibility.

Scheduling

Connected to this care-setting path with agency-level visibility.

EVV

Connected to this care-setting path with agency-level visibility.

Billing/RCM

Connected to this care-setting path with agency-level visibility.

QAPI/reporting

Connected to this care-setting path with agency-level visibility.

Security/permissions

Connected to this care-setting path with agency-level visibility.

Does HELIX support skilled and non-skilled workflows?

The public site describes skilled home health, personal care, private duty, and multi-service agency workflows using demo-only examples.

Is HELIX only a skilled home health EMR?

No. HELIX is positioned for skilled home health and non-skilled home care workflows, with care-setting-specific paths.

See HELIX in action

Request a demo with skilled and non-skilled EMR workflows.

Walk through intake, documentation, care plans, scheduling, EVV, authorizations, billing, QAPI, reporting, and mobile workflows without routing through a login wall.