Built inside live agency operations HIPAA-aware workflows No PHI in public examples
NEXUS HELIXHome care operating system
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Authorizations module

Never miss an authorization again.

Track payer authorizations by period, discipline, visit units, service code, and expiration; surface renewal alerts and utilization warnings; prevent over-service with scheduling guardrails; and route billing holds before work gets stuck.

app.nexushelix.io
AuthorizationsToday · demo · no PHI
Active auths214
Expiring 7d6
Utilization OK97%
  • Authorization expiringBilling & RCM3d
  • Utilization warningBilling & RCMWatch
  • Renewal submittedBilling & RCMDone

Authorizations responsibilities

The page uses safe demo labels and shows the operational states that move work forward.

Workflow responsibilities

  • Authorization capture: period, discipline, visit units, service code, payer, and expiration date
  • Visit-limit tracking with utilization review and alerts as remaining units approach exhaustion
  • Renewal packet workflow with payer submission status and next-step ownership
  • Scheduling guardrails: open-shift warnings when authorization is near-limit or expired
  • Billing hold routing when completed visits lack valid authorization coverage for the payer

Role impact

  • Intake captures initial authorization requirements and payer service-code context
  • Schedulers see remaining visit units and expiration dates before assigning new visits
  • Billing sees authorization hold reason, coverage gap, and renewal status before claim submission

Operational handoffs

Queue status is shown once in the hero product frame, then this page explains what each workflow does and where the work moves next.

Evaluator depth

This module page names the operational details an agency evaluator should expect before a demo.

Evaluator depth

What a premium authorization module must prove

Authorization pages should show visit limits, payer requirements, renewal timing, utilization review, denied units, and schedule/billing guardrails.

Specific workflow evidence

  • Authorization period, unit, discipline, payer, and service-line context
  • Expiring auth and visit-limit warnings
  • Utilization review with scheduler and RCM visibility
  • Renewal ownership and billing hold handoff

Next-module handoff

Outputs become scheduling warnings, billing holds, and payer follow-up queues.

Care-setting applicability

Skilled

Workflow coverage shown with demo-only public data and agency role context.

Non-skilled

Workflow coverage shown with demo-only public data and agency role context.

Private duty

Workflow coverage shown with demo-only public data and agency role context.

Multi-service

Workflow coverage shown with demo-only public data and agency role context.

Related modules

See HELIX in action

Request a demo with skilled and non-skilled care workflows.

Walk through intake, documentation, care plans, scheduling, EVV, authorizations, billing, QAPI, reporting, and mobile workflows without routing through a login wall.