Built inside live agency operations HIPAA-aware workflows No PHI in public examples
NEXUS HELIXHome care operating system
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EVV module

EVV verified, exceptions cleared.

Capture the six 21st Century Cures Act data elements per visit, route to state aggregator programs, triage clock-in and location exceptions with supervisor review, and resolve holds before billing — with explicit separation from state EVV certification claims.

app.nexushelix.io
EVVToday · demo · no PHI
Visits verified98%
Exceptions4
Holds cleared96%
  • Location exceptionSchedule & EVV1h
  • Clock-in mismatchSchedule & EVVToday
  • Hold cleared before billingBilling & RCM2h

EVV responsibilities

The page uses safe demo labels and shows the operational states that move work forward.

Workflow responsibilities

  • 21st Century Cures Act 6-element capture: service type / person served / date of service / location / caregiver / start and end time
  • State aggregator routing awareness: HHAeXchange, Sandata, and Tellus model variation — state program requirements must be verified separately
  • Clock-in/clock-out exception triage: GPS mismatch, late start, missed punch, service-code mismatch, and schedule deviation
  • Schedule-to-visit matching with edit reason logging and supervisor approval queue before billing
  • Billing hold visibility: exception must be resolved in supervisor queue before completed-service claims move forward

EVV workflow support only. State EVV certification, aggregator connection status, and Medicaid program compliance must be verified outside this public page.

Role impact

  • Caregivers see mobile clock-in/clock-out tasks and visit instructions in the field
  • Supervisors resolve GPS, timing, and service-code exceptions before billing hold escalates
  • Billing sees holds by exception type and resolution status before batch claim submission

Operational handoffs

Queue status is shown once in the hero product frame, then this page explains what each workflow does and where the work moves next.

Evaluator depth

This module page names the operational details an agency evaluator should expect before a demo.

Evaluator depth

What a premium EVV module must prove

EVV buyers need more than clock-in language. They evaluate Cures Act data points, state/aggregator workflows, exception reasons, supervisor review, and billing hold resolution.

Specific workflow evidence

  • Service type, person served, date, location, worker, and start/end time readiness
  • Aggregator-aware workflows for state programs that require them
  • Missed clock, GPS/location, edit reason, and supervisor review queues
  • Billing hold visibility before claims or invoices move forward

Next-module handoff

Outputs become completed-visit evidence, exception resolution, billing readiness, and QAPI trend review.

Care-setting applicability

Non-skilled

Workflow coverage shown with demo-only public data and agency role context.

Private duty

Workflow coverage shown with demo-only public data and agency role context.

Skilled

Workflow coverage shown with demo-only public data and agency role context.

Multi-service

Workflow coverage shown with demo-only public data and agency role context.

Related modules

See HELIX in action

Request a demo with skilled and non-skilled care workflows.

Walk through intake, documentation, care plans, scheduling, EVV, authorizations, billing, QAPI, reporting, and mobile workflows without routing through a login wall.