NEXUS HELIX platform
HELIX connects intake, documentation, care plans, scheduling, EVV, authorizations, billing, QAPI, reporting, and mobile field workflows while keeping operating-system language secondary to EMR workflows.
Each handoff is visible before it becomes a staffing, documentation, billing, or quality problem.
Census, revenue holds, location rollups, QAPI follow-up
Priorities, staffing pressure, billing risk
AdministratorOperational queues, permissions, reports, implementation tasks
Team ownership, review cadence, agency controls
DON / Clinical ManagerOASIS work, skilled notes, care plans, QAPI trends
Clinical review, follow-up, documentation quality
SchedulerVisits, shifts, availability, missed visits, authorization limits
Coverage gaps and schedule changes
Biller / RCM LeadAuthorization holds, EVV exceptions, claim readiness, AR queues
Billing handoffs and follow-up work
Field Clinician / CaregiverDaily worklist, visit tasks, care-plan instructions, note status
Field documentation and task completion
Coordinate referral readiness, start-of-care timing, OASIS work, skilled visit notes, plans of care, physician orders, authorizations, NOA and claim queues, and QAPI follow-up from one agency record.
Manage client intake, non-skilled care plans, caregiver schedules, EVV exceptions, task checklists, supervisor review, missed visits, and Medicaid or private-pay billing support without forcing the work into a skilled-only model.
Coordinate recurring shifts, caregiver availability, private-pay service plans, missed visit monitoring, supervisor review, and family or client communication workflows from a single operational view.
Keep shared census visibility, care-setting filters, location-level reporting, payer and service-line separation, and role-based permissions aligned across mixed-service operations.
See HELIX in action
Walk through intake, documentation, care plans, scheduling, EVV, authorizations, billing, QAPI, reporting, and mobile workflows without routing through a login wall.